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We ship worldwide from warehouses in US and China. Shipping time is varied and depends on where you're located.
Your products will ship within 1 to 3 days of your order. It usually takes around 2-4 weeks for the items to arrive. Please check the individual product page for detailed shipping time if it falls out of the range above.
You will receive a tracking number as soon as your product ships.
We have a 21-day money-back guarantee policy, which means you have 21 days after receiving your item to request a return. Please contact us at firstname.lastname@example.org for a refund.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
We do not offer exchanges currently. However, if for any reason you didn’t get the exact product you expected, just let us know and we'll evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Feel free to reach us at email@example.com for any questions.