How long are the shipping times?

It usually takes around 2-4 weeks for the items to arrive due to the pandemic. Please check the individual product page for detailed shipping time if it falls out of the range above. Please refer to this page for more details.

What's your return policy

We offer 21-days guaranteed money back program. You can contact us regarding to the issue and refund. Please refer to this page for more details.

Can I cancel my order?

Cancellations are possible if you do not receive your package within the time frame specified for each individual product. Sometimes orders get sent out before we can process the cancellation.

What happens if I receive the wrong item?

If there’s an issue with your order (wrong size, wrong color, defective, or otherwise not exactly what you wanted), simply notify us, and we’ll issue you a refund.

Do you offer exchanges?

We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we'll make it right for you.